Winner
©SupportWizard
Privacy Policy
|
Free Support
We provide free support during a 30 day evaluation period, and all purchases of SupportWizard come with 30 days of free support and upgrades. We also respond to bug reports, whether or not they are submitted by a supported customer. In addition, we provide 24/7 access to our knowledgebase of FAQs to all users.
Standard Support Package
The standard support package includes:
- Telephone support from 9am to 5.30pm Pacific Standard time.
- All upgrades and enhancements.
- If you purchase SupportWizard from our European Sales Office, support is available from 9am to 5:30pm GMT.
- If you purchase SupportWizard from one of our resellers, they will provide telephone support during their working hours.
- Please see our pricing page for cost information on the Standard Support contract.
Premium Support Package
- 24 hour per day, 7 day per week, 365 days per year telephone and login support.
- Please see our pricing page for cost information.
|
|
